• Fast and safe delivery
  • More than 1000 products
  • More than 125.000 satisfied customers
  • Est. 2001

Hotline:  +44 2033196535  / monday to friday from 8am to 5pm CET

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Data protection

Data Protection Privacy Policy We appreciate your interest in our website. Protecting your privacy is very important to us. Below we provide detailed information about the handling of your data. Storage of access data in server log files You can visit our websites without giving any information about yourself. We only store data in so-called server log files, such as the name of the requested file, date and time of access, amount of data transmitted and the requesting provider. This data is used solely to ensure trouble-free operation of the site and to improve our offer and allow us no conclusion on your person. Data collection and use for contract execution and when opening an account We collect personally identifiable information when you provide it in context of your order, after contact with us (eg via contact form or e-mail) or when opening a customer account voluntarily. Our collected information can be seen from the respective input forms. We use these information for contract execution and handling of your inquiries. After completion of the contract or cancellation of your account your data will be blocked for further use and deleted after the tax and commercial storage periods, unless you have expressly consented further use of your data or we are subject to use your data legally of which we inform you below. The cancellation of your account can be done either through a message to the contact possibilities described below at any time or through a dedicated function in the customer account. Data dissemination for contract performance To fulfill the contract we share your information with the responsible shipping company, if this is necessary to supply the required goods. For payment we give the necessary payment data to the responsible credit institution authorized by us and, if necessary, for further payment service provider to the payment service you've selected in the ordering process. Data use to sign up for our email newsletter By signing up to our newsletter, we use the necessary or separately data you provide to send you our e-mail newsletter. You can unsubscribe from our newsletter at any time and can be done either through a message to the contact possibilities described below, or via a link provided in the newsletter. Data use for e-mail advertising without signing up to newsletter and your right to cancel When we get your e-mail address in connection with sale of goods or services and you have not spoken against, we reserve the right, to send you regularly deals on similar products, such as products you already purchased out of our range via e-mail. You can cancel this use of your e-mail address at any time by sending an email to the contact possibilities below or via a link provided in the advertising mail without the need for other than the transmission costs arise at the basic rates. Data used for post advertising and your right to cancel In addition, we reserve the right to store, your first and last name, mailing address and - as far as we have received this additional information as part of the contractual relationship between you - your title, academic degree, your year of birth and your professional, industry or trade name in combined lists and to use this for promotional purposes, for example, for the sending of interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by a message to the contact possibilities described below. Credit check and scoring when selecting Klarna as the payment If you have opted for Klarna's payment services Klarna Pay after Delivery you have consented that we required for the settlement of the invoice purchase and an identity and credit check, the following personal data such as full name, address, date of birth, gender, email address, IP address, telephone number and the information necessary for the settlement of the invoice purchase data related to the order, have as the number of articles, article number, invoice amount and tax as a percentage, are collected and transmitted to Klarna. The collection has been used for Klarna to create an invoice for the settlement of your purchase to the invoicing of your choice and can carry out identity and credit check. According to the Federal Data Protection Act Klarna has a legitimate interest in the transmission of the personal data of the buyer and requires them to obtain information with credit reporting agencies for the purpose of identity and credit check. In Germany, this can be the following credit reporting agencies: SCHUFA Holding AG, Kormoranweg 5, 65203 Wiesbaden Bürgel Business Information GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg Creditreform Bremen Seddig KG, Contrescarpe 17 28203 Bremen infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden As part of the decision on the establishment, implementation or termination of the contractual relationship Klarna will collect and use, apart from an address check, also information on the previous payment behavior of the buyer and probability values ​​for this behavior in the future. The calculation of these score values ​​performed by Klarna is based on a scientifically recognized mathematical statistical method. Therefore Klarna will use, inter alia, your address data. Should this calculation comes to the conclusion that your credit is not given, Klarna will inform you immediately. Revocation of the use of personal data against Klarna 1. You can always withdraw your consent for use of personal data against Klarna. However Klarna is optionally further entitled to process personal data for usage or transmission, insofar as relevant to the contractual payment processing through Klarna's services and are necessary legally required, or required by a court or authority. 2. Of course, you can always get information about the personal data stored by Klarna. This law guarantees the Federal Data Protection Act. If you as a buyer like to tell Klarna changes to the stored data, you can contact privacy[at]klarna.co.uk. Use of Cookies To make visiting of our website for you attractive and allow certain functions for usage, we use cookies on different pages. These are small text files stored on your device. Some of the stored cookies (so-called Session cookies) will be deleted after the browser session close, means after you close your browser. Other cookies remain on your device and allow us to recognize the browser on your next visit (persistent cookies). You can set your browser to be informed about the usage of cookies and decide individually about their acceptance or to exclude the acceptance of cookies in certain cases or in general. In the non-acceptance of cookies the functionality of our site may be limited. Use of Google Analytics web analytics This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.com). Google Analytics uses so-called "Cookies", text files that are stored on your computer and enable analysis of your use of this website. The information generated by the cookie about your use of this website are usually transferred to a server of Google in the US and will be stored there. In case of activation of IP anonymization on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement of the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the US and shortened there. The IP-anonymisation is active on this website. On behalf of the operator of this site Google will use this information to evaluate your usage of the website, compiling reports on website activity and providing other with website and internet related services. As part of Google Analytics your browser sent IP address can not be merged with other data of Google. You can refuse the use of cookies by selecting the appropriate settings within your browser software settings; however, in this case we point out that you optionally can not use the full functions and all features of this website. You can also prevent the data generated by the cookie and relating to your usage of the website (incl. Your IP address) to Google and the processing of these data by Google, by downloading available at the following link browser plugin and install: http://tools.google.com/dlpage/gaoptout?hl=en As an alternative to the browser plug-in you can click this link to prevent the acquisition by Google Analytics on this website in the future. Afterwards an opt-out cookie will be stored on your device. Delete your cookies, you will need to click the link again. Use of social plugins from Facebook using the "2-click solution" On our website the so-called social plugins ("Plugins") from the social network Facebook are used. This service is offered by the Facebook Inc. company ("Provider"). Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). You can find an overview of the plug-ins of Facebook and whose appearance here: https://developers.facebook.com/docs/plugins/ In order to increase the protection of your data during visiting our site, the plug-ins using so-called "2-click solution" is integrated on our side. This integration ensures that no connection with Facebook servers is made when calling a page of our website if it contains such plugins. Only when you activate the plugin and thus give your consent for data transmission, your browser will open a direct connection to the Facebook servers. The contents of the respective plugin is transmitted directly to your browser and integrated into the side. By integrating the plugin Facebook receives the information that your browser has accessed to correspond with our website, even if you do not have a profile on Facebook or currently not logged in. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the US and stored there. If you interact with the plugins, for example, to press the "Like" button, the corresponding information will also transmitted directly to a Facebook server and stored there. The information will also be published on Facebook and appears to your contacts. Please see the privacy policies of Facebook due to purpose and scope of data collection and the further processing and use of data by Facebook, your rights and settings options for protecting your privacy at http://www.facebook.com/policy.php. Review reminders by e-mail Unless you have granted us by activating a checkbox or clicked a space provided button, during or after your order your express consent, we use your e-mail address for the reminder to submit a review of your order via one of us used rating system. This consent may be revoked at any time by a message to the contact possibilities described below. Right to information and contact possibilities You have a right for free information about the data stored about yourself and possibly a right to rectification, blocking or deletion of this data. For questions regarding the collection, processing or use of your personal information, the disclosure, correction, blocking or deletion of data and revocation of consent or objection to a particular data use, please contact us directly using the contact details in our imprint.